Thursday, July 3, 2008

Corporate Blogging: A new marketing communication tool for companies.

Nowadays, webblog is not only for personal uses but corporate too. Corporate uses webblog to reach its organization goals. There are few types of corporate blogging which can be categorized as either internal or external. You can view this website for more information: http://ecommerze.blogspot.com/2007/09/six-types-of-corporate-blogs_12.html.

Here are the ways how corporate blogging helps organizations. Internal blog encourage employee participation and it is a place for free discussion of issue and collective intelligence. It provides direct communication between various layers of an organization and hence brings on a sense of community. Therefore, through internal blog, different level and department employees can know each other well and also contribute their expertise. External blog is always used to announce new products and services, to explain and clarify policies, or to react on public criticism and certain issues. Hence, external blog is a place where provides communication between organization and customers. Thus, enable organization know the customers need and also enable customers know the organization, the products or services of the organization well.

An example of corporate blog implementation and its effect:
http://www.dellcommunity.com/
Here are some pros and cons of corporate blogs.

Pros:
1. Blogs have potential to help the organization develop stronger relationships and brand loyalty with its customers, as they interact with the 'human face' of the organization through blogs.

2. Blogs, in an intranet environment, can be an excellent way of sharing knowledge within the organization.

3. Blogs can be a positive way for getting feedback, and keeping your finger on the pulse, as readers react to certain pieces, suggest story ideas, etc.

Cons:
1. Most people have the difficulty in write down their ideas in a clear manner and not interesting to say as well.

2. It is hard to maintain a blog because writing and designing the blog coherently is very time-consuming. As a result, blogs are not updated, thus damaging rather than enhancing the reputation of the organization.

Wednesday, July 2, 2008

Review A Local E-Commerce Site


The initial conception of Baby Sasha N Mom is born out of love and began in 2006 as the founder searched for baby friendly items for her daughter. Today, BabySashaNMom.com serves as a portal to offer popular baby and mother goods and service such as Buds of Baby, trolley mate, sleeping sacks, hip hammock and a large selection of Buds for Mum and breastfeeding apparel.

The first impression when I visit this website is it looks colourful and I am attracted by the baby photos which look very cute and those photos directly deliver the message that it is selling baby’s products. The download speed of this website is very fast although it consists of many photos and animations.

At the homepage, we can see 2 rows of title are laid out on both top and bottom which allows us to click in and search for more information about them (e.g. FAQ, about us, terms & conditions, forum and etc.) This website is using Comic Sans MS font instead of the traditional Times New Roman font. Pink colour is selected as the background colour. These make it more interesting and attractive.

This website provides us a convenient way to shop. It consists of search engine and shopping cart which allows us to check the availability of a particular product and review the products that we intend to buy. Besides, it also consists of best sellers and news column which introduces the most famous and latest products.

If you are interested to buy those products online and want to know more information about this website you may visit to
http://www.babysashanmom.com/index.php.

Things to take note to prevent e-auction fraud when a consumer participating in an e-auction.

An escrow service is a licensed and regulated company that provides online escrow services that facilitate and accelerate e-commerce by assuring secure settlement. Following is the detailed process that use by escrow service in e-auction.

First, both parties must be agree to use or transact payment through http://www.escrow.com/. Then, both parties have to sign in to the escrow page and enter item number. The online tranction company will show the current contact information for the both parties to verify before it is forwarded to the escrow company. Sellers in Multiple Item Listings will need to indicate which buyer this escrow process applies to.

Both the buyer and the seller need to agree to the terms of the escrow process, including who pays shipping, how much shipping will cost, length of the inspection period, who pays escrow fees, are shipping fees refundable and the conditions for accepting the item .

Next, the buyer will mail the payment to the escrow service which verifies the payment, rather than send the payment directly to the seller. They buyer can make payments by credit card, , money order or personal check.

Then, the seller can ship the goods to the buyer by traceable shipping method. Once the buyer confirm receive the item from seller, Escrow service will send payment to the seller to complete the transaction.

Besides escrow service, there are also few ways to prevent E-Auction fraud. There are authentication service, grading service and also feedback forum.

Tuesday, July 1, 2008

E-Government in Malaysia: Its implementation so far and citizen's adoption strategies


Start from 1st July 2008, all government agencies will go online and all payments can be made using e-pay facilities in the Klang Valley. However, counter services are still available.


As of 2nd May 2008, a total of 57 agencies had made available online payment for a total of 90 services. These include payment for renewal of competent driving license (CDL) and payment of summonses to the Road Transport Department (JPJ). At the moment, credit card payment for renewal of road tax is now accepted at 83 counters in 72 branches of the JPJ.



The department also accepts payment via e-Services at 111 approved sites for the booking of theory tests, issuance/renewal of learners' licenses, renewal of CDL and settling of traffic summonses. A check on the JPJ website ( http://www.jpj.gov.my/ ) or MYEG Services Bhd ( http://www.myeg.com.my/ ) showed how one can renew their CDL or road tax online with much ease. All one needs to do is enter his details and renewal period of one to five years after clicking on the CDL Renewal Online Link. Motorists who do not want to pay by credit card can maintain a prepaid account with JPJ.


Besides, motorists do not need to wait in a queue to renew road tax. All they need to do is spend two minutes to fill in their details and are given a choice of six-month or a year's renewal. Also, there is a list of about 100 insurance companies available for selection.




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